FAQ

I cannot find a record I created

Use global search first. If it still does not appear, check whether your role or department scope limits what you can see.

Why can I view a page but not edit it?

Mica uses role-level, field-level, and row-level permissions. Some actions are restricted even if the page itself is visible.

Why is a payment not available yet?

Check whether the related contract, payment schedule, invoice, or approval state has reached the required step.

I use SSO. Can I still have a local account?

Yes. Depending on the administrator’s setup, local and SSO identities can be linked to the same user record.

Where should administrators go for deployment or SSO setup?

Start from Admin Guide Overview.